Product Support

Accidents happen. When your binocular, monocular or spotting scope is not feeling well, give us a call at 1-800-228-8252 (toll free) or 1-707-937-3335 and we’ll help find a solution. You can also send an email to info@outofthisworldshop.com. We are happy to help.

Optic devices often need help from the manufacturer, and always when repair is required. Please check below for manufacturer support. We recommend to start by sending the manufacturer an email.

Manufacturer support contact information

Carson service website: https://www.carson.com/support | Telephone: 1-631-963-5000

Hawke service website: https://us.hawkeoptics.com/contact.html | Telephone: 1-877-429-5347 | Email: us@hawkeoptics.com

Kowa service website: https://kowaoptics.com/pages/service-and-repairs | Telephone: 1-800-966-5692 | Email: customerservice@kowa.com

Leupold service website: https://www.leupold.com/support/service/return-warranty-services | Telephone: 1-800-LEUPOLD

Leica service website: https://leica-camera.com/en-US/service-contact | Telephone: 1-800-222-0118 | Email: repair@leicacamerausa.com

Nikon service website: https://www.nikonusa.com/content/service-and-repair | Telephone: 1-800-NIKON-US

Opticron service website: https://www.opticronusa.com/help-support/service-repair | Telephone: 704-895-3046 | Email: service@opticronusa.com

Swarovski service website: https://myservice.swarovskioptik.com/s/?language=en_US | Telephone: 1-800-426-3089 | Email: info-us@swarovskioptik.com

Zeiss service website: https://sportsoptics-shop.zeiss.com/shipping-returns/ | Telephone: 1-800-858-6745